Conditions for canoe orders\n\n\n\n\n Order\nUse the order form on this page to place your canoe order or email the details to us. We inform you that canoe orders are not subject to the right of withdrawal because the product is customized (e.g. color selection). You can read more about the right of withdrawal here. Your order only becomes binding when you have received an order confirmation from us and you confirm that the order is correct. We will then place the order with Nelo. 10% of the order amount is paid 10 days after you have received the order confirmation, the rest on delivery.\n\n\n Production \u0026 Delivery\nThe production of the canoe takes place in the Nelo factory in Portugal and normally takes 5 - 6 weeks*. There is an additional delivery time of about 1 - 2 weeks, which means that we receive the canoe 6 - 8 weeks after ordering. We can deliver the canoe to your home for a shipping cost of 600 SEK**. It is very rare that deliveries take longer than indicated here. However, we give no guarantee that delays will not occur.\n*July and factory holidays (3 weeks in August) may extend production time.**Applies to southern Sweden up to Gävle \u0026 Dalarna.\n\n\n Warranty \u0026 product quality\n\nNelo Provides a two year warranty on material \u0026 manufacturing defects for canoes. Designs made as paintwork* are not covered by the warranty. Nelo is the market leader in materials \u0026 manufacturing quality of racingcanoes. Production is largely handmade. Minor deviations in the desired design and small cosmetic defects** do not entitle to a price reduction or return.\n*Filigree lines \u0026 patterns are done as varnishing after production of the canoe.**which are only visible under close visual inspection but not under normal use and do not affect other characteristics such as durability or performance.\n\n\n\nThe term canoe includes kayaks, canoes, surfskis \u0026 stand-up boards.