Open Palm Mitten 2.5

Shipping costs within Sweden

Parcels & Letters

• Orders under 500 SEK: 59 SEK
• Orders from 500 kr: free shipping

 
Kayaks, Paadleboards & Paddles

• 600 kr per delivery*

*This applies if the goods are suitable to ship with DHL. Currently it applies to PE-surfskis and paddle machines. Composite canoes are delivered by ourselves. Here the shipping price of 600 kr applies for Southern Sweden (with Falun and Gävle as the border). Shipping to central and northern Sweden must be agreed with us before ordering.

Return for repurchase and exchange

• Free return for standard size packages within Sweden - booked through our online returns portal
• Canoes, paddleboards & paddles: customer pays shipping

Shipping costs within the EU

Parcels & letters

Zone 1 - Denmark, Finland, Belgium, Luxembourg, Netherlands, Poland, Slovakia, Czech Republic and Austria

• Orders under 90 €: 99 kr
• Orders from 90 €: free shipping

Zone 2 - rest of the EU

• Orders under 90 €: 15.95 €
• Orders from 90 €: free shipping

Return for repurchase and exchange

• 8 € return for standard size packages: booked through our online returns portal
• Canoes, paddleboards & paddles: customer pays shipping

Outside the EU

We currently do not deliver outside the EU. If you want to order goods from Norway, you can choose delivery to a Poste Restante address at a post office in Sweden.

Please use our online portal for returns if you want to return an item. With us, you have a 30-day right of withdrawal from the day you receive the item. The item must be in new condition. New condition means that the item is unused and undamaged. Please also return the accompanying packaging & labels. You can choose between:

- refund (or credit on the invoice)
- conversion into a gift card
- change of product

The right of withdrawal does not apply to products that are customized for a particular customer (eg canoe orders where the canoe is produced according to the customer's specifications). However, the right of withdrawal applies to products that we customize for the customer but where variants can be selected in the online store (eg mounting of wing paddles). We offer free return shipping for non-bulky packages within Sweden. For bulky goods and for orders to companies, the customer is responsible for the return shipping.

Please read our full terms and conditions of sale for more information.