Please use our online portal for returns if you want to return an item. With us, you have a 30-day right of withdrawal from the day you receive the item. The item must be in new condition. New condition means that the item is unused and undamaged. Please also return the accompanying packaging & labels. You can choose between:

- refund (or credit on the invoice)
- conversion into a gift card
- change of product

The right of withdrawal does not apply to products that are customized for a particular customer (eg canoe orders where the canoe is produced according to the customer's specifications). However, the right of withdrawal applies to products that we customize for the customer but where variants can be selected in the online store (eg mounting of wing paddles). We offer free return shipping for non-bulky packages within Sweden. For bulky goods and for orders to companies, the customer is responsible for the return shipping.

Please read our full terms and conditions of sale for more information.